1 World Research (1WR.net)
Consumer research solutions


Information
>WorldSurveys have been completed in Algeria, Uganda, Somalia

>See 1WR quality scheme

>See our showcases to demonstrate our experience and capabilities

>Request a presentation or a quotation: enquiries@1WR.net

>1WR conducts research under ICC/ESOMAR International Code of Marketing and Social Research Practice

>Marketing Solutions issue 7 on TrendSetters' applications, GENIAZ brand, product and communication development; RapiTests; Market Research Tutorials
>Marketing Solutions issue 6 on NET inter-agency platform, some international projects and fair trade
>Marketing Solutions issue 5 on Objective and precise POS measures, environmental reports, and video platform
>Marketing Solutions issue 4 on RetailChecks for consumer electronics and appliances, internet solutions and qualitative innovations
>Marketing Solutions issue 3 on Portals for product creation, future interviews and RapiTests innovations (mobile solutions and product optimization)
>Marketing Solutions issue 2 on TrendSetters creative consultancy, RapiTests and RetailChecks


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>Consumer solutions
>Durables solutions
>Automotive solutions
>Service solutions

Specific consumer research solutions
>Explore patterns and future scenarios
>Identify trends well before others
>Share trends and insights for creation
>Embrace social and cultural change
>Optimize concept or product features
>Understand the whys and emotions
>Decrypt names and graphics
>Test products, ads, packs and designs
>Observe in real life situations
>Validate a launch or its elements
>Segment and target meaningfully
>Track various usage and attitudes
>Estimate markets representatively
>Check retail presence and prices

Other solutions
>Consulting and training
>Media research
>Pharmaceutical research
>Business to business research
>Field research services

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WorldSurveys® market measures
Background
WorldSurveys provide market assessments or other usage and attitude measures in emerging cities or countries as well as more developed ones.
1WR employs educated interviewers. All have to have secondary education. All supervisors have to have post secondary education. We recruit fieldworkers that have the capability to fill in questionnaires well, the education to understand the aims of the survey and the knowledge of the customs and local language to be able to adapt whilst ensuring the survey goals are met.
Objectives
To draw a sound representative sample that will stand up to the most critical analysis and provide good estimates of:
Sampling
By offering samples drawn to represent rural as well as urban areas, as comprehensively as is possible and practicable, WorldSurveys research offers a genuine addition to research services currently on offer.

The general sampling objectives are:
Whereas each territory would need to be considered individually, the following general criteria would in principle be applied:
Stratification, sampling points, selection of respondent
Given the frequent lack of comprehensive sampling frames in many countries, some form of multi-stage stratified random sample is employed. The criteria for stratification may vary from territory to territory. Depending on the nature of the representativeness required, the first stage would be stratification by province or by district clusters.
Additional stratification criteria and stages would depend on the territory being sampled, but might typically include community size, district type, ethnicity/tribal affiliation, gender and age group.
Sampling points are selected, at random and proportional to population size and distribution, from such lists of cities, districts, towns and villages as may exist and be accessible.
The selection will allow for alternate sampling points, should difficulties be encountered with the initial selection.
There is a limit on the number of interviews held at each sampling point: a maximum of 10 is recommended.

Individual households within each sampling point should be chosen by a random route method.
A fieldwork starting point should be selected at random from available documentation or observation, from which the random walk should commence. In multi-storey dwellings, criteria should be established for household selection.

Once a household has been selected, only one person from that household is interviewed. The method of selection for the interviewee should permit the maximum degree of randomness. Substitution within the selected household should not be permitted. If it has not proved possible to interview the selected person after an agreed number of call-backs, then another household should be substituted. Three attempts are suggested as the norm.

Interviews are conducted face to face, in home.
It may be the case, particularly in remote rural areas, that significant numbers of selected interviewees are always away from home when interviewers call during normal hours, and that call-backs are not practical due to the remoteness of the sampling point. In such cases, interviewing at their place of work is be considered.
Cultural and local considerations
Surveys are scheduled when possible to avoid seasonal bad weather or religious holidays.

Other survey design factors:

Showcase: Market assessment in an emerging African market
This is an example of a successfully completed project. Specific parts of the project are retained to protect confidentiality.
Objectives
To assess the size of the photo market in an emerging market: Uganda .

Difficulty:No established national research services were available.

Solution: 1WR Project Director visited a number of diverse organisations with potential national field workers. Having reviewed their team leaders’ experience, a consultancy was selected having supervisors speaking all local languages.
Sampling and methodology
Methodology

Door to door; multi-stage random selection of 1000 households; 30 minute questionnaire on photo usage and attitudes.

Difficulty: Field workers needed to work in remote areas where supervisors might not always be available, leading to poor control of teams in remote areas.

Solution: Field workers underwent intensive training with supervisory follow-up in the main city. A separate quality team was established under the Project Director’s authority independent of the field teams to randomly check fieldwork in remote areas.
Reporting and advice
National estimates and market characteristics were detailed in a report and summarised in a slide presentation. A field appendix indicated all field details as well as training and controls.
The client developed sound marketing activities from this quality research.
Project duration
Project duration: 6 weeks
Quality
The project manager formed a separate quality team who followed the field team during the whole operation.
Controls consisted of back checking a number of completed interviews.